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WPPoland Documentation

Answers

Answers lets you add a frequently-asked-questions section to your WooCommerce products. Buyers get their pre-sale questions answered right on the product page — without contacting support — which lifts conversions and cuts ticket volume.

Why stores pick Answers

Section titled “Why stores pick Answers”

Answers is one lightweight, GPL FAQ tool — per-product items plus reusable sets, an accessible accordion and optional FAQPage schema. No layout shift, light/dark aware, no heavy suite. The free edition is the full product.

Highlights

Section titled “Highlights”
  • Per-product FAQs — a “FAQs” tab in the WooCommerce Product data panel with a simple question/answer repeater.
  • Reusable FAQ sets — build a set once (e.g. “Shipping & returns”) and assign it to products or whole categories; sets and per-product items are merged and de-duplicated automatically.
  • Accessible accordion — each question is a real button with aria-expanded and an aria-controlled region; keyboard operable and screen-reader friendly.
  • Placement control — a product-information tab or after the product summary.
  • Optional FAQPage schema.org JSON-LD so search engines can understand your questions and answers.
  • [answers_faqs] shortcode — render the current product’s FAQs anywhere.
  • Filtered answers — basic HTML allowed, sanitized with wp_kses_post.
  • Light/dark aware styling, no layout shift, motion-reduced friendly.

How FAQs work

Section titled “How FAQs work”

Author FAQs per product in the FAQs tab, or build reusable sets and assign them to products or categories. On the product page, set items and per-product items are merged and de-duplicated, then rendered as an accessible accordion in either a product-information tab or after the summary. Enable FAQPage JSON-LD to emit structured data for products that have FAQs.

The [answers_faqs] shortcode

Section titled “The [answers_faqs] shortcode”
[answers_faqs id="123" heading="Common questions"]

It uses the current product on a single product page. Pass id to target a specific product and heading to add a heading.

Editions

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  • Free on WordPress.org — per-product FAQs, reusable sets, accordion, placement, optional JSON-LD and the shortcode.
  • Pro (planned) for FAQ search, voting, AI-assisted drafting and richer analytics.

Next steps

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